Shipping Details
At Acorn Products, we prioritize the safe and timely delivery of your orders. We take great care in packaging your jewelry items to ensure they arrive in perfect condition. Our shipping costs are calculated at checkout, and we offer various delivery options to cater to your preferences. Should you have any specific shipping requirements, feel free to reach out to our friendly customer support team.
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Acorn Products is committed to excellence and the satisfaction of our customers.
We proudly offer shipping services. Be assured, we are doing everything possible to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.
Order Cut-off time: Monday to Friday at 5:00 PM ET
USA Shipping Charge and Time:
Please note that Delivery Time = Handling time + Transit time
Standard Shipping:
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Handling Time: 0-1 business days (Monday to Friday)
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Transit Time: 3-5 business days (Monday to Friday)
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Shipping Charge: We will charge a flat rate of $3.99 for Standard shipping.​​
Express Shipping:
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Handling Time: 0-1 business days (Monday to Friday)
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Transit Time: 2-3 business days (Monday to Friday)
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Shipping Charge: We will charge a flat rate of $9.99 for Express shipping.
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We will make reasonable efforts to ensure delivery by the carrier within the estimated delivery time from the date of purchase. If an item is delivered, we will inform you immediately and use reasonable efforts to minimize the delay.
Shipping Method:
We mainly use USPS, FedEx, or UPS to ship your orders. Your order will be handled in our facilities before being fully completed by the shipping provider.
Tracking:
We offer tracking so you can follow its adventures until it reaches you.
Undeliverable Packages:
Suppose a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer. In that case, the customer will be responsible for the additional shipping costs incurred when re-shipping the package.
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Contact Information:
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Email: info@acornproductsusa.com
Phone Number: 571-264-8782
Address: 3872 Clifton Manor Pl, Haymarket, VA 20169
Support Hours: Monday to Friday, 8 am to 5 pm ET